Privacy Policy
How Elite Biomedical Solutions collects, uses, and protects your information.
Privacy Policy details
Last updated: January 1, 2026
Elite Biomedical Solutions, LLC ("Elite," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or contact us for quotes, parts, or repair services.
Information we collect
- Information you provide. When you request a quote, submit a repair request, register for an account, or send us a message, we collect details such as your name, organization, email address, phone number, and the contents of your message.
- Usage information. Like most websites, we may automatically collect limited technical data such as your browser type, device, and pages visited to keep the site secure and improve performance.
How we use your information
- To respond to your inquiries, prepare quotes, and fulfill parts and repair orders.
- To service and support your account.
- To improve our website, products, and customer service.
- To comply with legal, regulatory, and quality-management (ISO/FDA) obligations.
How we share information
We do not sell your personal information. We share it only with trusted service providers who help us operate our business (for example, email and form-processing providers), and only as needed to deliver the services you request or as required by law.
Data retention & security
We retain information for as long as necessary to fulfill the purposes described above and to meet our legal and regulatory requirements. We use reasonable administrative, technical, and physical safeguards to protect your information.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You may also opt out of non-essential communications at any time.
Contact us
If you have questions about this Privacy Policy, contact us at customerservice@elitebiomedicalsolutions.com or 1-855-291-6701.